Privacy policy

About this policy

ABEL Trade (ABN: to be added), based in Melbourne, Victoria, respects your privacy. This policy explains how we collect, use, store and disclose personal information, guided by the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

What we collect

We collect information you give us, such as your name, business name, email address, phone number and details of your enquiry, when you submit our quote form or contact us. We do not intentionally collect sensitive information.

How we collect it

Mostly directly from you via our website form, email or phone. Our website form is processed by a third-party form service (Formspree), which delivers your submission to us by email.

Why we use it

To respond to your enquiry, prepare quotes, manage orders and keep in touch about our products. We will not use your information for unrelated purposes without your consent, and we do not sell personal information.

Disclosure

We may share relevant details with service providers who help us operate (such as email, website, form and logistics providers) and, where needed to fulfil your order, with our manufacturing or freight partners. Some of these may be located overseas, including in Türkiye. We take reasonable steps to ensure they handle your information appropriately.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we delete or de-identify it when no longer needed.

Access and correction

You can ask to access or correct the personal information we hold about you by contacting us.

Complaints

If you have a concern about how we have handled your information, please contact us first and we will respond within a reasonable time. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Contact

ABEL Trade, Melbourne VIC. Email: [to be added].

This is a draft and not legal advice; please review before publishing.